1. Nalco Water Home
  2. Our Solutions
  3. Our Offerings
  4. COVID-19 Resources for Quick Service Restaurants

Coronavirus (COVID-19):
Readying Restaurants to Respond and Recover

Around the world, the COVID-19 situation is evolving daily. In the QSR industry, restaurants are working tirelessly to continue to serve customers via drive-thru, delivery and/or takeout.

Ecolab stands with you during the outbreak and will be there during recovery. This page provides resources based on regional authorities’ and WHO guidelines as well as our own expertise to help you provide a cleaner, healthier and safer restaurant for you crew and customers.

Check back often for updates and sign up for the latest information.

KAY® PROTECT™

Amid a global pandemic, with consumers highly concerned about risk in the kitchen, you need effective protection that does not increase process complexity. KAY® PROTECT™, provides checklist task management and free COVID-19 checklist procedures, to ensure food safety and healthy environments.

GettyImages-540403466.jpg
Factoring Food Safety Into Your Business Response Plan

Businesses around the world are navigating unforeseen challenges around public health, brand reputation and customer trust. And food safety plays an important role in addressing these challenges. Read our latest blog on how to implement food safety best practices to protect your customers, employees and communities. 

Disinfecting and Sanitizing Food Prep and Production Environments

Safer meals in a healthy environment is critical in quick service restaurants. Ecolab can help with cleaning, disinfection and compliance expertise so you can serve safer food and keep your crew healthy.

Resources to Protect Your Employees and Customers
QSR Covid page image
Infection Prevention Procedures

What can you do to optimally ensure your customers’ and crew’s safety? Find cleaning procedures and training resources here.

FRS Covid page image
Know the Facts

Download these resources to learn more about coronavirus and best practices for prevention and response.

Peroxide Spray
Rebounding and Recovery

While infection prevention is top priority today, it is not too soon to think about what happens next. Learn about resources to support your reopening and recovery.

QSR Covid page image
How Ecolab is Fighting COVID-19?

How will COVID-19 affect industries around the world? What are the steps that Ecolab is taking to help ensure the best service to its communities and customers while helping them prepare for recovery?

QSR Covid page image
Products and Programs:
Using the Right Products Pays a Critical Role in Proactive Public Health Protection

Ecolab offers a variety of products and programs that are effective at reducing the spread of the COVID-19. From hand hygiene products to sanitizers and disinfectants, Ecolab can equip your team with the products that work best in your stores.

To help determine what products are available for your location, please contact your local Ecolab sales representative.

Stay Up to Date on COVID-19 

The situation with COVID-19 evolves daily, as quick service restaurants keep serving customers. Ecolab is your trusted partner, providing guidance and expertise on how to help combat the spread of the virus and reduce risk for your guests and crew. Complete this form to stay up to date on infection prevention as well as the road to recovery, and opt-in to receive promotional information specific to the quick service restaurant industry. 

QSR Covid page image
Coronavirus: Reducing the Risks of Infections

Use this video to help educate your employees on ways to help combat the spread of coronavirus. 

Practice and Promote Proper Hand Hygiene

Good hand hygiene is critical to stemming the spread of bacterial and viral infections. Frequently washing your hands and using proper protocols is something we can all do to help protect public health.

Practice and Promote Proper Hand Hygiene

Good hand hygiene is critical to stemming the spread of bacterial and viral infections. Frequently washing your hands and using proper protocols is something we can all do to help protect public health.

Pest Control Covid information pdf
Pest Solutions for Restaurants

Ecolab Pest Elimination, an essential service provider, is proud to serve our communities and customers by safeguarding public health, food safety and property from the damaging effects of pests. While the impact of COVID-19 is far-reaching, Ecolab is well positioned to continue providing pest management services to ensure the health and safety of your facilities.

 

Q&A with Ecolab Experts

Ecolab experts in public health and infection prevention provide guidance to customers facing challenges from COVID-19 in their business.

Scott Killeen​, Sr. Technical Program Leader QSR EMEA

Scott Killeen is the Senior Technical Program Leader for our Kay Protect quick service restaurant division in Europe, the Middle East and Africa. He is based in Monheim am Rhein, Germany.

Q. What do I need to be aware of when changing normal food preparation procedures, service, delivery functions, or making staffing changes?
A.
Observe established food safety practices for time/temp control, preventing cross contamination, cleaning hands, no sick workers, and storage of food, etc.

  • Cooked foods must reach the proper internal temperatures prior to service or cooling.
  • Hot foods that are cooled rapidly for later use: check temperatures of foods being cooled in refrigerators or by rapid cooling techniques such as ice baths and cooling wands.
  • The time foods that are being stored, displayed, or delivered are held in the “danger zone” (between 7°C and 65°C) must be minimized.
  • Maintain proper hand hygiene practices such as washing hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, after blowing your nose, coughing or sneezing, or after touching high touch surfaces like doorknobs and doorbells.
  • Use hand sanitizer only If soap and water are not readily available. Never use hand sanitizers on visibly dirty hands.
  • Increase the frequency of cleaning and disinfecting of high-touch surfaces such as counter tops and touch pads and within delivery vehicles.
  • Offer proper training for foodservice employees with new or altered duties and ensure that they apply the training according to established procedures.

Q. How do I choose the product which will kill SARS-CoV-2, the virus causing COVID-19?
A.
Under the European Biocide Products Regulation, the test norm EN 14476 against Vaccinia virus can be used to show efficacy against enveloped viruses in general. Since SARS-CoV-2 is an enveloped virus, this will also be covered by this test.

Recommendations by the WHO or European CDC on the use of specific concentrations of chemicals like alcohol, active chlorine, hydrogen peroxide or benzalkonium chloride can also be used as criteria for the choice of products, depending on the regulatory situation in specific countries.

Q. Why do I need to wear face cover?
A.
In light of new data about how COVID-19 spreads, along with evidence of widespread COVID-19 illness in communities across the country, the CDC recommends that people wear a cloth face covering to cover their nose and mouth in the community setting. This is to protect people around you if you are infected but do not have symptoms.

Q. How do I disinfect a cloth face cover?
A.
When laundering cloth reusable face coverings in the washing machine, use the hottest water that the material can withstand (min 60°C) with a household laundry detergent. Be sure to wash or disinfect your hands immediately after handling used face masks. Single use face masks should be disposed of directly after use.

Q&A with Ecolab Experts

Ecolab experts in public health and infection prevention provide guidance to customers facing challenges from COVID-19 in their business.

ANNA STAROBIN, MD

Dr. Anna Starobin is responsible for food safety, environmental testing, equipment evaluation, outbreak prevention and recovery, regulatory, product development and research for Ecolab quick service and food retail customers in the U.S. and internationally.


Read Bio

Q. What do I need to be aware of when changing normal food preparation procedures, service, delivery functions, or making staffing changes?
A.
Observe established food safety practices for time/temp control, preventing cross contamination, cleaning hands, no sick workers, and storage of food, etc.

  • Cooked foods must reach the proper internal temperatures prior to service or cooling.
  • Hot foods that are cooled rapidly for later use: check temperatures of foods being cooled in refrigerators or by rapid cooling techniques such as ice baths and cooling wands.
  • The time foods that are being stored, displayed, or delivered are held in the “danger zone” (between 41°F and 135°F) must be minimized.
  • Maintain proper hand hygiene practices such as washing hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, after blowing your nose, coughing or sneezing, or after touching high touch surfaces like doorknobs and doorbells.
  • Use hand sanitizer only If soap and water are not readily available. Never use hand sanitizers on visibly dirty hands.
  • Increase the frequency of cleaning and disinfecting of high-touch surfaces such as counter tops and touch pads and within delivery vehicles.
  • Offer proper training for foodservice employees with new or altered duties and ensure that they apply the training according to established procedures. 

Q. How do I choose the product which will kill SARS-CoV-2, the virus causing COVID-19?
A.
Although there are no products on the market yet that make specific claims against SARS-CoV-2, the virus that causes COVID-19, products with claims against similar viruses, such as Human Coronavirus are allowed for use. In the US, products must be pre-approved by the US EPA to make Emerging Viral Pathogen claims before they could be recommended for use against an emerging viral pathogen such as SARS-CoV-2. The list of approved products, List N, is published by EPA on this website.

Q. Why do I need to wear face cover?
A.
In light of new data about how COVID-19 spreads, along with evidence of widespread COVID-19 illness in communities across the country, the CDC recommends that people wear a cloth face covering to cover their nose and mouth in the community setting. This is to protect people around you if you are infected but do not have symptoms.

Q. How do I disinfect a cloth face cover?
A.
When laundering cloth reusable face coverings in the washing machine, use the hottest water that the material can withstand with a household laundry detergent. Reusable face cloths may be laundered with other items (per the CDC).

More Support

The following Ecolab programs also offer a breadth of effective solutions that will support you as you work through the COVID-19 pandemic.